Client Relations Specialist - CCTV Projects (Yogyakarta)

Join GSI CCTV, a leading provider of security and surveillance solutions in Yogyakarta, as a Client Relations Specialist for our growing CCTV projects. In this dynamic role, you will serve as the bridge between our company and clients, crafting compelling proposals, managing client expectations, and ensuring seamless project execution. With a focus on delivering high-quality security systems, GSI CCTV is committed to innovation and excellence, making it the perfect place to grow your career.

As a Client Relations Specialist, you will be responsible for building and maintaining strong client relationships, from initial consultations to post-project follow-ups. You will work closely with our sales team and project managers to ensure that our clients' needs are met and exceeded. This role offers a unique opportunity to leverage your relationship-building skills in the fast-growing security industry, with the potential for career advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain strong client relationships to ensure satisfaction and loyalty.
• Create and present compelling project proposals to potential and existing clients.
• Coordinate with sales and project teams to align client expectations with company capabilities.
• Provide exceptional customer service and address client concerns promptly.
• Conduct site visits and consultations to understand client needs and provide tailored solutions.
• Monitor project progress and provide regular updates to clients.
• Collaborate with the marketing team to promote GSI CCTV's services and solutions.
• Stay updated on industry trends and best practices to enhance client satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in client relations, sales, or a similar role in the security or technology industry.
• Proven track record of building and maintaining client relationships.
• Excellent communication and negotiation skills.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of CRM software (e.g., Salesforce, HubSpot) is a plus.
• Ability to work well under pressure and meet deadlines.

🛠️ Keahlian

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